Cruze Control and Arago Partner to Deliver Transformative Artificial Intelligence Technology to South African Enterprises

 In IT


JOHANNESBURG / FRANKFURT – 1 February, 2017 – Cruze Control, a technology startup based in Johannesburg, South Africa today announced that it is partnering with Arago, a pioneer in artificial intelligence (AI) and leader in intelligent IT automation based in Frankfurt, Germany and New York City, U.S. Leveraging Arago’s AI platform HIROTM Cruze Control will expand its service offerings to deliver unique automation solutions to enterprise customers in South Africa.

The solution offering will cater for both large and small enterprises that look for intelligent IT operations automation, IT service optimization as well as business process management based on cutting-edge AI technology to drive and improve operational excellence and free up time of IT experts for innovation. The cloud and on-premise AI platform will administer applications, resources, software and machines within an environment at machine speed.

HIRO uses problem-solving artificial intelligence to automate processes across the entire IT and enterprise stack. The platform amplifies human knowledge through continuous learning and built-in self-optimization – as a result, HIRO is able to solve and perform even complex tasks and processes autonomously.

“Today, companies are being challenged to innovate and remain competitive in a digitally transforming economy. The costs of running IT and business operations is ever increasing as executives scramble to look for alternatives. We are excited to be the first to provide an AI platform to run and optimize IT operations, IT services as well as business process management in South Africa,” said Nikky Sooriakumar, CEO of Cruze Control Technologies.

“Arago has a strong track record with over 20 years of research experience in the field of AI. With tier 1 customers including international banks that require strict security standards, Arago is our business partner of choice to disrupt the way how businesses manage their IT operations today.”

“We are excited to partner with Cruze Control who will launch our problem-solving AI platform HIRO across South Africa‘s enterprise landscape. Cruze Control‘s operational expertise and their innovative approach convinced us of the great potential this cooperation has for our international expansion. There are certainly many benefits for businesses to gain from AI technologies today. We are confident that the partnership with Cruze Control will be driving AI accelerated transformation in customer-facing applications and developing innovative services to improve operational excellence and enterprise intelligence,” said Alfred Ermer, COO Arago.

Cruze Control will be offering licensing, Implementation, 24/7 support and training services to clients in South Africa.

About Cruze Control

Cruze Control Technologies is a technology service provider based in Johannesburg, South Africa using Artificial Intelligence to automate enterprise IT operations to an extent not seen before. With our approach to IT operations automation, a machine with human problem solving skills is taught by the experts, so the actual humans can turn their attention to moving innovation forward.

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About Arago

Arago is a leading artificial intelligence company that helps businesses automate their IT and business processes through intelligent automation. Its AI platform HIRO (Human Intelligence Robotically Optimized)™ uses machine reasoning and a knowledge-based problem-solving engine optimized by machine learning to deliver cutting-edge enterprise IT and business process automation solutions to clients worldwide. Founded by renowned computer scientist Chris Boos, and based in Frankfurt and New York City, Arago is powering decision making for industry leading companies. Since 2014 leading global investment firm KKR has supported Arago’s international expansion.

To learn more about HIRO and intelligent automation solutions for enterprises visit

To get up-to-date news on advancements made in the field of artificial intelligence visit


For Cruze Control
Nikky Sooriakumar
Phone : +27 78 315 2218

For Arago
Benedikt Schepp
Phone: +49 (69) 40568-105

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